Privacy Policy

Reviews Management Services ("RMS", "we", "us", or "our"), a venture by Delima Digitals, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out the contact form on our website
• Subscribe to our newsletter
• Request a free reputation audit
• Engage our services as a client
• Contact us via email, phone, or WhatsApp

This information may include: your name, email address, phone number, company name, website URL, country, and any details you share in your message.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, pages visited, and time spent on pages — via standard server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you requested
• Send confirmation emails and communication related to your engagement
• Send our newsletter (if you subscribed — you can unsubscribe at any time)
• Improve our website, services, and customer experience
• Comply with legal obligations

We do NOT sell, trade, or rent your personal information to third parties.

3. Data Sharing

We may share your information with trusted third-party service providers that assist us in operating our website and business — such as email service providers and analytics platforms — under strict confidentiality agreements.

We may also disclose your information where required by law or to protect the rights and safety of our team and clients.

4. Data Retention

We retain your personal data only as long as necessary to provide our services and fulfil the purposes outlined in this policy, or as required by applicable law. Client data is typically retained for 3 years post-engagement, after which it is securely deleted.

5. Cookies

Our website may use cookies — small text files stored on your device — to improve your experience, analyse traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for data processing where consent is the legal basis
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at info@reviewsmanagementservices.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission is completely secure and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@reviewsmanagementservices.com
• Phone: +91 98996 10142
• Address: New Delhi, India